Our Guiding Principles

We are committed to conducting all of our business honestly, with adherence to the highest ethical standards. We are direct, maintain confidences, meet commitments, and accept responsibility for personal actions.

We value and respect the unique combination of skills, abilities, aspirations, and backgrounds of every individual. We act courteously, listen with intent to understand, and treat others as we want to be treated.

We base decisions on objective criteria designed to achieve the best results for the company and its customers, employees, and owners. We support equal and fair treatment for all.

We demonstrate consistency of treatment toward individuals at all levels of the organization.

We are committed to aligning ourselves with our internal and external customers’ objectives and working toward ensuring their success.

We accept responsibility for our work and hold ourselves accountable for producing the customer’s desired outcomes in a timely and professional manner.

We strive to keep the company financially viable while increasing its long-term value.

We value self-sufficiency and self-reliance, and support individuals working independently within the framework of the company’s goals and objectives.

We value and utilize others’ abilities in an ongoing process of learning, building relationships, finding common ground, and working collaboratively to achieve common goals. We recognize and appreciate both our self-reliance and our interdependence.

We will perform at the highest level of competence and professionalism, and will prepare ourselves for the future by enhancing our skills, knowledge, and abilities through an ongoing learning process.

We are committed to creating a learning environment leading to ongoing personal, interpersonal, and professional development, and efficient and effective work processes. We value curiosity, eagerness to learn, and willingness to seek input and feedback.